WOULD YOU LIKE TO GROW YOUR BUSINESS USING OMNICHANNEL SOLUTIONS?
About us
Established in 2018 by a team of professionals boasting several years of experience in delivering groundbreaking services and solutions in strategy, business organization, operational processes, information systems, and the digital world.
HOW WE CAN HELP YOU
RTBH.AI EXTENDED BRAND ANALYSIS
The new cutting-edge of artificial intelligence, featuring the only cognitive-science-trained engine on the market. RTBH.ai measures the health status of any brand, checks sentiment, positioning, and values, maps discussion topics, and rates the conversion funnel with a scientific and quantitative approach. It provides timely and actionable insights to support the marketing strategy. RTBH.ai's powerful engine collects and interprets in real-time billions of consumers' spontaneously expressed feelings and opinions all over the net.
Sales growth through OmniChannel solutions
We provide solutions to the most complex challenges for our clients, offering innovative strategy, business organization, and digital services and solutions.
Operation optimization, sales boost, customer management through contact center
MRC employs an Omnichannel model for managing all activities related to Contact Centers; focusing in particular on customer satisfaction, increased sales volumes, revenue growth, and cost reduction.
Digital Transformation
Starting from the use of new digital technologies, MRC OmniChannel helps its clients to tweak, improve, business processes, corporate culture and customer experience by streamlining costs and paving the way towards new business opportunities.
GDPR - Privacy Assessment Tool
From May 25, 2018, every organization must comply with EU Regulation No. 679/2016 (GDPR, General Data Protection Regulation). MRC supports companies in all stages that involve GDPR regulations, starting from design and improvement audits, to training.
People Strategy
Staffing strategy aimed at lean, effective processes and measurable results; Talent Experience creation, through KPI review, know-how contamination, osmosis between generations, Academy and internal Laboratories, as well as Board Assessment from an Omnichannel perspective. Smart Working processes implementation and related Remote Engagement proposition.
NEWSROOM
Raccolta delle pubblicazioni più attuali di MRC Omnichannel SAGL su tematiche economico-finanziarie e sui principali settori merceologici.